team

For more than twenty-five years, Jim Reichert has led businesses in distribution and manufacturing to new levels of success. In 2018, he founded Rapid Delivery Solutions, Inc. (RSDI) to meet the growing demand for same-day and next-day package delivery. Jim provides the strategic vision and leadership for RDSI to excel as a premier logistics provider and achieve exceptional results consistently.

Known for running top-performing operations, Jim’s strong business acumen and hands-on approach attract top talent—and his commitment to developing people and building a dynamic team culture retains that talent. RSDI embraces diversity, fosters collaboration, and inspires excellence.

Jim leads a dedicated staff of employees who place a high value on integrity and have the expertise necessary to build a leading operation. He is involved in all aspects of the business—working closely with the team each day to anticipate change, mitigate risks, and improve operations while developing leadership in each team member.  

Since its inception, Jim has grown RDSI from a handful of core people to a fully staffed organization with a dedicated fleet and a growing team of professional drivers. Rapid Delivery Solutions continues to be recognized as a great place to work by its employees and consistently earns the highest ratings in safety, performance, and reliability to achieve top-tier partner status in final-mile fulfillment.

Shawn Zientek serves as Director of Operations for Rapid Delivery Solutions. He joined the company in 2018 and played an integral role when RDSI first opened its doors.  With more than twenty years of managerial experience, he partnered early on with the company’s founder and was instrumental in building the culture and shaping the team.

Shawn oversees multiple disciplines within RDSI. He leads the driving team, directs dispatch, and oversees the fleet. He also controls scheduling and manages performance to ensure drivers follow strict safety protocols and achieve their incentives.

Having played and coached team sports, Shawn sets a high bar for his crew and leads with humility and integrity to create an environment of trust, diversity, and inclusion. He has no room for double standards and often works behind the scenes to guide others to excel under pressure and deliver outstanding results.

Having worked in every facet of the business, Shawn uses his adept analytical and problem-solving skills to increase operational efficiencies and develop strategies for future growth.

As Human Resources Manager for Rapid Delivery Solutions, Laura oversees full-cycle recruiting, hiring, and onboarding efforts for RDSI and ensures critical training for new employees. Laura is passionate about improving processes and developing strategies that move the business forward—while fostering an environment where employees know they are seen and valued. In addition to managing daily staffing requirements, Laura also leads and contributes to events and programs that reinforce RDSI’s core values, build the company’s culture, and increase employee engagement.

Laura joined Rapid Delivery Solutions in 2019 and is a key member of the leadership team. She brings more than fifteen years of progressive HR experience to her role, with a focus on employee relations and talent management. She holds an MS in Human Resources from Roosevelt University and provides ongoing guidance and support for RDSI’s professional driving team. Laura’s solutions-driven mindset, commitment to excellence, and relentless positivity make Rapid Delivery Solutions a better workplace for all.